A case study about the management of change in TV chef Rick Stein’s Seafood Restaurant business. Rick and his colleagues identify the factors that have been critical in enabling them to implement change successfully. These are universal messages that can be helpful to managers in any kind of organisation.
key learning points
Planning change
take people with you
give people ownership
anticipate problems
Delivering change
lead by example
adapt
support
Reviewing change
learn
be resilient
celebrate success
who is it for
managers and team leaders at all levels
team members
coaches and mentors
trainers and consultants
how to use it
model for giving feedback
framework for emotional intelligence competencies
emotionally competent feedback
group training and self-study
what you get
realistic dramatised examples of good and bad practice (14mins)
video 'chapters' organised by examples and commentary
video 'introduction to EI'
video commentary
facilitators guide with training notes and presentation materials
workbook with questionnaire for self study and use in group sessions
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
"Change is inevitable and managing change is what success is all about..."(Rick Stein)
Trailer
Adobe Flash Player not installed or older than 9.0.115!
'Rick Stein’s blend of wisdom, emotional intelligence and humility as a leader is a refreshing example of leadership in the 21st Century. Trainers will find this helpful in exploring the nature of leadership, change management, or simply the challenges of leading and managing a large, diverse and vibrant commercial enterprise. Another helpful Supernova product!’' (Liz Wright, The Leadership Cafe)
'Every member of the team could identify with the learning points, context and the reality of the programme. The pace was engaging, the length just right and undoubtedly Rick Stein's involvement added credibility to the message!' (John Armstrong, On Track Training)
